DELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite

SKU
OTP_3OS5OS
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In stock
Upgrade from 3Y Basic Onsite to 5Y Basic Onsite
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. 

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
SKU OTP_3OS5OS
Specification
Features
Web supportYes
TroubleshootingYes
Service typeBasic Onsite
Service includedParts and Labour
Parts replacementYes
Number of years5 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityOptiPlex Small Form Factor Plus 7020 OptiPlex Micro Plus 7020
Technical details
Service includedParts and Labour
Number of years5 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityOptiPlex Small Form Factor Plus 7020 OptiPlex Micro Plus 7020
Manufacturer DELL
In Stock Y